The first ever human-knowledge backed system that acts just like a salesperson for your website!
Before the Internet, retail shopping was a very personal experience. Customers participated in an interpersonal exchange with a salesperson. There was a lot of interaction and communication. Salespeople had the opportunity to pay attention to customers and learn about their preferences.
BestMatch uses the same approach to personalize the online shopping experience. Customers answer simple questions as they interact with your site, which then automatically recommends the most appropriate products using information contributed by top product experts. BestMatch helps online retailers to deliver a more satisfying (and efficient) shopping experience to their customers.
- Professional Knowledge
- Reliable, Personal Service
- Persuasive Deal Closer
BestMatch functions as a personal shopping assistant, attending to customers and “educating” them during the sales process, resulting in increased satisfaction and loyalty.
Soon after adding BestMatch, online retailers experience dramatically higher rates of conversion, as well as more sales in the long term with customers returning again and again.
Customers using BestMatch to guide their purchasing decisions create a whopping 26% less customer care issues.
BestMatch’s team of qualified product experts contributes valuable information that guides the sales process, ensuring the highest levels of satisfaction with the shopping experience as well as with the product purchase.
Vast Catalog Support
Current product categories include consumer electronics, home and garden, and pet supplies and new items are added everyday.
When introducing new products on their site, online retailers currently using BestMatch typically see that the products are already in our catalog.
- Call-for-actions (engagement points)
- Maintenance (keeping track of site updates)
- Price tracking
- Inventory tracking
- Promotion tracking
Constant Market Update
With constant product updates, our product advisors dynamically evolve to provide the best, most up-to-date information to your customers.
- All web browsers, including Explorer, Chrome and Firefox
- All tablets, including iPad, Kindle, Android, Galaxy and more
- mobile devices including iPhone, Android and more